Shipping policy

DELIVERY 

Manarelo will make delivery to the address you give in your order, it being specified that this must be your place of residence. 

Our delivery times are different depending on the destination. For orders in the United States our delivery times are between 2 - 8 business days. For orders outside the United States the delivery dates may vary around 8 - 15 business days. 

To ensure the lead times can be met, you should check that you have provided complete and accurate information concerning the delivery address (such as, inter alia, road number, building number, staircase number, access codes, names and/or interphone numbers, zip codes, etc.). Inaccurate information may result in longer delivery times or re-shipments. 

Mentioned lead times are indicative of the average time to process order and to delivery it. Manarelo would not be held responsible for a delayed delivery due to external causes. 

In case of damaged delivery (already opened, missing product...), the Customer is due to notify the transport service and Manarelo, by any means, and his refusal of the product within 5 days following the delivery.